 The London Development Agency are offering free half day workshops, as part of their tourism business support programme, Towards 2012, to help tourism businesses in the capital in the run up to 2012. The workshops below are being provided. Booking is essential and there is a limit of two staff per premises for each workshop.
Crisis Management – 12th September, 12th October
Crisis Management helps all tourism businesses plan for the unexpected and gives tips on how to get positive coverage from the media, handle staff and customers and market your way out of a down turn.
- 9am, Wednesday 12 September, Institute of Directors
- 9am, Thursday 18 October, Royal Festival Hall
Resource Efficiency - 27th September
Resource Efficiency provides practical advice for hotels and catering businesses on how they can reduce costs by managing water and energy consumption and minimising the amount they waste.
- 1.30pm, Thursday 27 September, Vanderbilt Hotel, South Kensington
Quality Business – 18th September, 6th November
Quality Business shows accommodation businesses how small changes to hotel keeping and customer service can radically alter business performance and improve repeat business.
- 9.30am, Tuesday 18 September, New London Architecture, London WC1
- 9.30am, Tuesday 6 November, Hilton Hotel Paddington
Accessibility – 15th November
Accessibility shows all tourism businesses how to make all visitors welcome and how they can grow their markets by being accessible to people of all ages and physical abilities.
- 9.30am, Thursday 15 November, New London Architecture, London WC1
If you are a hotel, B&B or self catering and would like to know about Get London Graded, the part of the programme that offers subsidies to become star rated in one of the national grading schemes run by the AA or VisitBritain, please click on the link of contact us on 0870 077 8082. |
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Last Updated ( Monday, 10 September 2007 )
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