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From local ambassador to London Ambassador |
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Three Better Bankside rangers have taken part in piloting a Level
2 certificate developed by the London Training & Resource Centre
(LTRC) for the London Development Agency and designed to boost the role
of wardens and BID rangers from local ambassador to
London Ambassador.
The
new London Tourism Vision for 2006-16 stipulates the essential tourism elements
needed to host a successful Olympic and Paralympic Games in 2012. Quality
information at the destination is key to the visitor experience. Neighbourhood
wardens and BID staff are perfectly placed to improve the experience of
visitors to London by
improving the welcome they receive.
The Better Bankside rangers are now trained in:
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Specialist
customer care to assist visitors to London
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Visitor
perceptions and requirements
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Cultural
awareness
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Facts
& Figures on tourism in London
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Overview
of the Olympic and Paralympic Games in 2012
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Overview of essential visitor information – travel methods
& routes, tourist attractions
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All delegates received a comprehensive training manual and a specially customised London City
Guide. This training module will be part of a regional and national
campaign led by the LDA and Visit London and all Better Bankside
rangers will be sent on the one-day course to become a London
Ambassador. |
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Last Updated ( Thursday, 05 July 2007 )
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